Shipping policy

At Kaabil Sea Cargo Services LLC, we are committed to ensuring a smooth and timely delivery of your shipments. Please review our shipping policy below:

  1. Shipping Methods & Delivery Time

    • We offer both domestic and international shipping services.
    • Delivery times vary based on the destination and the service selected. Standard shipping takes between 5 to 10 business days, while expedited shipping may take 3-5 business days.
    • For sea freight shipments, delivery times depend on port availability and shipping routes.

  2. Shipping Charges

    • Shipping charges are calculated at checkout based on the weight and dimensions of your cargo, as well as the delivery destination.
    • For bulk orders or long-distance shipments, we offer customized rates. Please contact us for a quote.

  3. Order Processing

    • All orders are processed within 1-2 business days, excluding weekends and public holidays.
    • You will receive an email notification with tracking details once your shipment is dispatched.

  4. International Shipping

    • We ship to multiple international destinations, including Africa, Asia, Europe, and the Americas.
    • Customs duties and taxes may apply to international orders, and are the responsibility of the customer.

  5. Tracking Your Shipment

    • Once your order is shipped, you will receive a tracking number to monitor your shipment’s progress.
    • You can track your shipment via our website or the respective carrier's website.

  6. Lost or Damaged Shipments

    • In the event of a lost or damaged shipment, please contact our customer support team within 7 days of receiving your order.
    • We will assist you in filing a claim with the carrier and work to resolve the issue promptly.

  7. Contact Us

    • If you have any questions about shipping, feel free to reach out to us through our contact form or directly via email.